Summer Program Child FAQs
Q. How do I register my child?
A. Registration for 2018 will open April 6, 2018 at 6pm. The link will be posted at www.napersafetytown.com.
Q. How much does the week long program cost?
A. 2018 costs are still being determined. Scholarships are available based on financial need. To request a scholarship, please email firstname.lastname@example.org.
Q. How old should my child be to attend Safety Town?
A. The Safety Town Summer Program is designed for children entering Kindergarten or First Grade in the fall.
Q. How do I know if my child is ready to attend Safety Town?
A. Children should be able to sit still and quietly for up to 15 minutes while the community workers do their presentations. They should also be able to pedal a small four-wheel bike. Children not able to do both should wait until they are going into First Grade to enter the program.
Q. How many children are placed in a group?
A. There are 4 children in each group. While registering you will have the opportunity to request up to 3 children to be in your child’s group. We will do our best to honor all requests.
Q. What are the dates and times of the 2018 Safety Town Summer Program?
A. The dates for the 2018 season are still being determined.
Q. What if I do not see the session that I want to register my child?
A. When the sessions are full, you can add your child to the waitlist for the session. When an opening occurs, you will be contacted and payment will be due upon acceptance.
Q. Are there make-up classes?
A. Unfortunately, there are no make-up classes. If there are handouts from a missed class, you can pick them up at the office.
Q. Can I get a refund if I want to cancel my session?
A. No, registrations are non-refundable and non-transferable. You may switch sessions if they are still available for a $20 fee. If you need to switch your session, please email email@example.com. Requests to change your sessions must be received 5 days before the start of your child’s session.
Q. Are there weekend classes available?
A. We will not be offering Saturday sessions this year.
Q. What are the payment options?
A. Acceptable forms of payment are Visa and MasterCard.
Q. How will I find out my child has been registered for a session?
A. After you have completed the registration process, a confirmation email will be sent to the email address you provided. It will confirm the dates and times for your child’s session. In addition, this email contains helpful information about what to expect during your child’s session.
Q. What if I don’t receive a confirmation email?
A. If you have completed your registration and did not receive an email confirmation soon after registering, please email your child’s name and your email address to firstname.lastname@example.org.
Q. Do I need to live in Naperville to register for the Summer Program?
A. We welcome all children from any city or state to our program.
Q. Can I register more than one child?
A. You can register up to 4 of your own children at a time. Each parent should only register their own children.
Q. Can I register a friend’s child?
A. You may not register a friend’s child. By signing up another child (who is not your own), you are forging the consent of the other parent, since the waiver includes unforeseeable issues that may arise with the children’s safety. It puts you at risk for the other child’s liability, and it places Safety Town at an increased risk also.
Q. Where are the summer sessions held?
A. The sessions are held at Naperville Safety Town: 1320 Aurora Ave, Naperville, IL 60540
Q. Does my child need to bring anything with them to Safety Town?
A. Bikes are provided, and while we stress the importance of wearing helmets, the children do not wear helmets on Safety Town bike days due to logistical constraints.
Q. Are snacks provided at Safety Town ?
A. No, we do not serve any snacks during the session, but water is provided as needed.
Q. Do parents attend with their child or is this a drop off program?
A. This is a drop off program and parents do not stay with their children. However, there is a nice walking path and a few nearby parks for parents who like to stay close by for various reasons.
Q. Can my child with special needs attend Safety Town?
A. Safety Town has partnered with Western DuPage Special Recreation Association to provide a Safety Town experience for children with special needs. Please contact WDSRA at 630-681-0962 or www.WDSRA.com to inquire about this special program.
Q. Who runs Naperville Safety Town?
A. Naperville Safety Town, its programs, and facility are completely operated and maintained by volunteers. Safety Town works in cooperation with community workers to offer it’s many programs. Income generated from our Summer Program is used to maintain the buildings and grounds and run programs. No tax dollars are used to support the facility.